Page 4 - Suttner Product Catalog - 2023
P. 4

Terms & Conditions

     Standard terms are net 30 days from date of invoice for accounts with
     approved credit. A service charge of 1.5% per month may be assessed
     on invoices over 30 days. In addition, we do accept credit card and ACH


     F.O.B. Dubuque, IA. All ground orders are shipped exclusively by United
     Parcel Service (UPS).

     There is a $10.00 charge per order for drop shipments. All Drop Ship
     orders are to ship pre-paid and add. Drop ship invoices are faxed/emailed,
     providing immediate freight cost information.


     Suttner America Company reserves the right to change discounts and/or
     pricing without notice. Trade discounts are based upon unit and dollar
     volume and are inclusive of warranty allowance. A surcharge may be
     added to individual orders in response to foreign currency exchange rate

     Minimum Order:

     $100 minimum is required for all orders. Minimum quantities may
     apply for some items as noted with an asterisk and/or text.


     Returned goods are subject to a 15% restocking fee. Only goods returned
     with a Return Goods Authorization Number (RGA#) will be accepted at our
     warehouse. Obtain an RGA # from Suttner America Company before
     returning any goods.

     Shipping Discrepancies:

     Discrepancies must be submitted within 24 hours of receipt of goods.

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